Admissions and Bookings?

How do I enquire about a place?

The easiest way to check the availability of spaces at one of our out of school clubs is to contact them directly. If you already know which club you wish to use, visit our Find a Service section for full details.

If you're unsure which club is closest to your child's school, feel free to email us at oosc@fife.gov.uk.

We're here to help you find the best service for your needs.

I work shifts, is this something you can accommodate?

We understand that not everyone works a set schedule, so we strive to accommodate shift workers as much as possible. Flexibility is important to us.

• Regular Attendance: If you have a regular pattern of attendance, we'll ensure we hold all the days you need. If your pattern changes, please give us as much notice as possible so we can adjust accordingly, assuming we have the spaces available.

• Irregular Attendance: If you don't have a regular pattern and won't use the club every week, it can be more challenging to accommodate. However, we'll always do our best to offer you a space when available.

For more information or to discuss your specific needs, please email us at oosc@fife.gov.uk.

What are the differences between term-time, school holidays and in-service days?

• Term-Time: Families request and pay for regular spaces during term-time, regardless of whether they are used.

• School Holidays and In-Service Days: Bookings are issued prior to the holidays and are handled separately.

For more information or assistance, please email us at oosc@fife.gov.uk.

Additional Support Needs

My child has an additional support need, can they access an out of school club?

We strive to support and accommodate children with additional support needs in our mainstream out of school clubs. However, we are unable to offer one-to-one support.

• Initial Meeting: Before offering a place, our childcare manager will meet with you to discuss your child's needs and complete necessary paperwork. We will also consult with key staff from your child's school to gather all relevant information.

• Decision Process: A discussion with the lead officer will determine if we can provide a space that meets your child's needs.

For children with more complex or profound additional support needs, we may consider a place at one of our three specialised out of school clubs located in Dunfermline, Glenrothes, and Kirkcaldy. These services have specific criteria for identifying suitable placements, detailed on their respective pages.

For more information or assistance, please email us at oosc@fife.gov.uk.

Fees, Invoicing and How to Pay

How do I pay?

For information on our current fees and the various ways to pay, please visit our dedicated Fees and How to Pay pages.

How often are invoices issued?

• Invoice Schedule: Invoices are generated on the last Friday of each month. Depending on the month, invoices may cover either four or five weeks.

• Payment Terms: Invoices are payable within 14 days from the date of issue.

Is there any support to pay my childcare invoice?

Yes, there is support available to help with paying your childcare invoice.  Please visit our How to Pay section for detailed support information.  

Activities

What activities will my child be able to take part in?

Each out of school club is unique, offering different spaces and resources. Our highly skilled practitioners regularly consult with children and young people to understand their preferences and interests.

• Activity Choices: Children and young people can choose to participate in planned activities, access other available resources, or create their own activities.

• Play Types: We follow the 16 play types to ensure a wide range of play opportunities. For more information about Play Types, visit the Play Scotland website.

Within one of our three specialised out of school clubs located in Dunfermline, Glenrothes, and Kirkcaldy, we tailor the activities and experiences to the individual needs, interests and abilities.

For any questions or assistance, please email us at oosc@fife.gov.uk.

Food, Nutrition and Alergies?

What will my child be given for breakfast and snack?

• Breakfast: Children and young people typically have access to cereal, toast, and fruit, with milk or water to drink.

• After School Snacks: Each club's menu is created in consultation with the children and young people, offering a variety of snacks. There will always be fruit/vegetables, milk, and water available.

• Healthy Eating Guidelines: As a registered care service based within a school, we follow the Healthy Eating in Schools guidance to ensure all foods provided are healthy.

For more information or assistance, please email us at oosc@fife.gov.uk.