FAQ's
Below are a list of common questions that we are asked and the answers.
If you cannot find the answer to your question, please email us.
Admissions and Bookings?How do I enquire about a place?The easiest way to check the availability of spaces at one of our out of school clubs is to contact them directly. If you already know which club you wish to use, visit our Find a Service section for full details.
If you're unsure which club is closest to your child's school, feel free to email us at oosc@fife.gov.uk.
We're here to help you find the best service for your needs. I work shifts, is this something you can accommodate?We understand that not everyone works a set schedule, so we strive to accommodate shift workers as much as possible. Flexibility is important to us.
For more information or to discuss your specific needs, please email us at oosc@fife.gov.uk. What are the differences between term-time, school holidays and in-service days?
For more information or assistance, please email us at oosc@fife.gov.uk. |
Additional Support NeedsMy child has an additional support need, can they access an out of school club?We strive to support and accommodate children with additional support needs in our mainstream out of school clubs. However, we are unable to offer one-to-one support.
For children with more complex or profound additional support needs, we may consider a place at one of our three specialised out of school clubs located in Dunfermline, Glenrothes, and Kirkcaldy. These services have specific criteria for identifying suitable placements, detailed on their respective pages.
For more information or assistance, please email us at oosc@fife.gov.uk. |
Fees, Invoicing and How to PayHow do I pay?For information on our current fees and the various ways to pay, please visit our dedicated Fees and How to Pay pages. How often are invoices issued?
Is there any support to pay my childcare invoice?Yes, there is support available to help with paying your childcare invoice. Please visit our How to Pay section for detailed support information. |
ActivitiesWhat activities will my child be able to take part in?Each out of school club is unique, offering different spaces and resources. Our highly skilled practitioners regularly consult with children and young people to understand their preferences and interests.
Within one of our three specialised out of school clubs located in Dunfermline, Glenrothes, and Kirkcaldy, we tailor the activities and experiences to the individual needs, interests and abilities.
For any questions or assistance, please email us at oosc@fife.gov.uk. |
Food, Nutrition and Alergies?What will my child be given for breakfast and snack?
For more information or assistance, please email us at oosc@fife.gov.uk. |